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Hontec
Services · AI integration

LLMs and ML built into real workflows — measured by business outcome, not demo wow.

We’ve shipped LLMs into production for lenders, hospitals and retailers since 2022. The work is mostly unglamorous — evals, retrieval quality, guardrails, cost — and it’s exactly the work that decides whether you ship or get stuck in pilot.

What’s included

The work, named.

  • RAG with evals: golden sets, regression tests, A/B harnesses — not vibes

  • Fine-tunes and small-model deployment for cost and latency

  • Guardrails: PII redaction, prompt-injection defences, output filtering

  • Document understanding, support deflection, sales intelligence patterns

  • Audit logs and reviewable prompts your compliance team can sign off

Outcomes you can quote
63%
median first-response deflection on a tuned support assistant
8.4×
throughput vs hand-built RAG, post our eval-driven rewrites
−72%
inference cost via small-model fine-tunes where viable
Why Hontec

A few things you can’t order off a menu.

Engineers who’ve shipped LLM features in regulated industries

We’ll talk you out of a model when retrieval or rules are the actual answer

Multi-provider fluent: Anthropic, OpenAI, Gemini, open-weights

FAQ

Common questions, straight answers.

Can you build on Bedrock / Vertex / Azure OpenAI?+

Yes — and we have a recommendation for which one based on your compliance posture, data residency and the model behaviour you need.

How do you measure quality?+

Task-specific eval harnesses run on every PR, with a curated golden set per task and human review on regressions.

Do you do data labelling and fine-tuning?+

Labelling we partner for; fine-tuning, including LoRA / QLoRA / DPO, we do in-house when it’s the right tool.

Start a project

Have a problem worth solving? Bring it.

Tell us what you're trying to ship. We'll come back inside two working days with people, a plan, or both.